Online Store

Launch your online pharmacy store in minutes.

Give customers a branded storefront to browse medicines, place orders for pickup or delivery, and track status in real time — all synced automatically with your inventory and sales.

RunMyPharmacy online pharmacy store interface

Everything your customers need to order online

Your online store is built into RunMyPharmacy — no third-party platform, no monthly subscription, no technical setup required.

Branded public storefront URL

Every pharmacy gets a unique URL your customers can bookmark — no extra setup, no coding required.

Delivery & pickup support

Enable delivery, pickup, or both. Set fees, minimum orders, estimated times, and service areas from one settings panel.

Real-time inventory sync

Online orders deduct from your pharmacy inventory the moment they are placed — no double entry, no overselling.

Cash & online payment

Accept cash on delivery or online payments. Set your own tax rate, service fees, and operating hours.

Order tracking for customers

Customers can track order status in real time from the same storefront URL — no app download needed.

Category & product browsing

Customers browse by product category, search by name, and view full product details before ordering.

Your store, your inventory, one system

Online orders flow directly into your pharmacy inventory and sales history — no manual reconciliation. Pair with reports & analytics to see online vs in-store revenue side by side.

Ready to take your pharmacy online?

Create your account and your online store is ready in minutes — no extra setup needed.

Get started free

How your online pharmacy store works

Your online store is part of the same system as your counter. Customers order from your live catalogue, and you fulfil orders from the same inventory.

  1. Set up your storefront

    Your pharmacy gets its own public store link. Set operating hours, tax rate, service fee and a minimum order amount.

  2. Choose pickup, delivery or both

    Offer in-store pickup, home delivery or both, with your own delivery fee and estimated pickup and delivery times.

  3. Customers place orders

    Customers browse your products, add them to a cart and place a pickup or delivery order.

  4. Fulfil and update status

    Move each order through pending, confirmed, preparing, ready and completed (or cancelled), so customers always know where their order is.

Why run your online store inside your pharmacy system

No double data entry

Products, prices and stock come from your inventory. There is no second catalogue to keep in sync.

Orders that reach the counter

Online orders appear in the same portal your staff already use, so nothing gets lost in email or messaging apps.

Your rules, your fees

You control delivery fees, service fees, tax, minimum order amount and opening hours.

Included in your account

The online store is part of RunMyPharmacy, with no separate e-commerce subscription.

Frequently asked questions

Do I need a separate website for the online store?

No. Every pharmacy gets a public storefront link you can share with customers, on social media or on your existing website.

Can customers choose pickup or delivery?

Yes. You decide whether to offer pickup, delivery or both, and set the delivery fee and estimated times.

How do customers pay?

Customers can pay in cash on pickup or delivery.

Can I set a minimum order amount?

Yes. You can set a minimum order amount, along with your tax rate, service fee and operating hours.

More questions? Read the full FAQ or contact our team.

Try RunMyPharmacy free

Full access to every feature during early access. No credit card required.

Prepare your pharmacy for online orders

An online pharmacy storefront helps customers submit delivery or pickup orders. The pharmacy remains responsible for local requirements, professional checks and fulfilling only suitable orders.

  1. Check the products, displayed availability and customer-facing details before sharing your storefront.
  2. Assign responsibility for reviewing incoming orders and confirming fulfilment.
  3. Test pickup or delivery handover and explain expected timing to the customer.

Practical guides, examples and checklists